Payment terms are Net 30 Days, with approved credit. To establish an account, supply one bank reference together with three trade suppliers. Please allow two to three days for account set-up.
Click here to download a Credit Application PDF.
Where no prior credit approval has been obtained, we accept VISA and MasterCard.
We reserve the right to request a deposit on all custom products. Custom products include any such item that does not appear as standard in our catalogue, parts that have been cut to size, or parts that have been modified in any way, at customer's request.
Instachange Displays Limited, makes no warranty of any kind, whatever, express or implied; and any implied warranty of merchantability or fitness, for a particular purpose, is hereby disclaimed by Instachange Displays Limited.
The purchaser assumes all responsibility for testing these products, in the application for which they are to be used and all risk of liability and damages due to improper use of products.
Claims
All shipments should be inspected, upon receipt, for damages and shortages. In all cases, the purchaser assumes all risk of loss or damage to products in transit, and likewise assumes responsibility for filing a claim with the carrier. In the event of freight damage, notify the carrier immediately, and mark the bill of lading "damaged upon receipt".
When receiving a shipment, note the number of cartons and / or pallets shipped, on the bill of lading, in relation to the number of cartons / pallets received.
Damages must be reported within 24 hours of receipt of goods. The purchaser assumes all responsibility for damages past this time frame.
Instachange is not responsible for the cost of replacement materials or freight expenses for goods damaged in transit.
Cancellations, Returns Etc.
If there is a problem with your order, please contact our Customer Service department within 24 hours.
Cancellations are reviewed on a per-order basis, subject to review of material costs, production schedules and delivery expectations.
No returns of any kind will be accepted, after a period of 30 days from shipping date of order. A return authorization number must be obtained, prior to return of goods, and must accompany all authorized returns.
A re-stocking charge equal to 15% of all materials and services invoiced, together with all freight charges, will apply to all returns.